An update regarding orders and service delays with the Royal Mail.
Posted by Kado Collectables on
Hey Kādo Community!
I want to provide you with a further update regarding the latest orders placed in store along with service updates for the Royal Mail.
VSTAR Universe
Firstly, I am happy to confirm that all orders of VSTAR Universe booster boxes and packs have now been distributed and will be on the way to you - unfortunately, it's now in the hands of the Royal Mail and we hope they are able to deliver this to you before Christmas. If you have made an order for this expansion, you should have received a confirmation email with your tracking number. Please get in touch if this is not the case.
Buy-Window promotion
I am hopeful that the Buy-Window cards will be in store either this week or next, so that we will be able to fulfil your latest orders and have them on the way to your collections. Your next update from us regarding this will be an email confirmation once your order is complete and on the way to you.
The Royal Mail (UK postal service)
The final strike action of the year is due to take place on Friday 23rd and Saturday 24th December. With this in mind, we will look to be dispatching our final orders before Christmas on the 20th December 2022. If you have placed an order after this date, will will dispatch this to you on the 27th December 2022.
Please bear in mind that the strikes have caused a significant delay in orders reaching you and we are trying our best to ensure that you receive the cards you buy in a timely manner. If you have any questions regarding your latest orders or more information about shipping, please contact us here.
I am very sorry for any and all inconvenience caused from these delays and hope things are smoother in 2023!
In the meantime, from all of us in the Kādo Collectables team, we wish you a wonderful Christmas and New Years! Don't forget that you are a valuable member of this community and we look forward to helping your collection grow in the future.
Sincerely,
Adam.